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Frequently Asked Questions


Where can I get assistance as a customer and with ordering?
Product Availability 
Payment Methods We Accept
Sales Tax
Shipping Policy

Order Confirmations/Order Status
Canceling or Changing An Order
Return Policy
Using Your Account

Contact Us Email or Phone
Are You A Reseller That Would Like to Purchase Product in Bulk?
Do You Have Ideas or Comments for Our Website?
Terms And Conditions Of Personal Bailout Program
Privacy Policy and Security
Account Agreement
Terms of Use


Where can I get assistance as a customer and with ordering?
Ordering is easy. You can order 24/7 on our website at www.prezbarock.com,
Once you are ready to place your Prez BaRock order, enter the quantity and add it to your shopping cart by clicking the "Add to Cart" button. If you have not created an account or logged in during this session, you will then be prompted to do so in order for us to determine whether you are a new or existing customer.

You will then be taken to the shopping cart screen where you can enter any relevant promotion or referral codes or discounts, continue shopping or click on "Proceed to Checkout." During the Checkout process, you will simply need to enter your shipping address, credit card information (via a secure payment process) and confirm your order. You have now begun your own journey of doing your part in spreading DemRockracy.

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Product Availability
We try to ensure the products listed on our site are always in stock so we can fulfill your orders. In the circumstance where a product is not in stock, we will let you know when it will be available to ship on the product page.

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Payment Methods We Accept
We accept Visa, MasterCard, and American Express.

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Sales Tax
We are required by law to collect sales tax on items shipped to the state of Washington. The specific taxable rate is determined by the county where the order is being delivered.

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Shipping Policy
Standard Shipping is sent via USPS, FedEx or UPS. The standard shipping and handling charge is $6.95 for single units and $9.95 for twin packs.

Expedited Shipping
We offer expedited 2-day shipping via FedEx and other premium carriers. The expedited shipping chargeis $20.00 for single units and $25 for twin packs.

Where is Your Order?
With the exception of expedited orders, most orders are shipped within 2-3 business days and arrive within 5-10 business days. If it has been more than 10 days and your order has yet to arrive, be sure to check everywhere -- occasionally, carriers will leave deliveries with neighbors, building managers, or places like your porch, garage, or even behind bushes..if that doesn't work, contact us by email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or phone (425) 468-6100 and we will help you resolve. 

If You Are Not Home
It is up to the driver's discretion whether to drop it off at your doorstep or with a building manager or doorman. If a package is returned to us as "undeliverable", you should get a full refund unless it is determined the order was improperly "refused." These undeliverable orders will not be resent. A new order must be placed.

Can I Ship to A.P.O. Box, or APO/ FPO Address?
At present, we ship these orders via USPS.

Can I Ship to Alaska, Hawaii or Puerto Rico?
Yes. Shipping is calculated in the shopping cart.

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Order Confirmations/Order Status
When we process your order, you will receive confirmation via email.

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Canceling or Changing An Order
Once you place an order, you can log into your account, click on "My Account" and check the status of your order. You can cancel your order and obtain a refund at any time BEFORE we process the order to our warehouse. After we have processed the order, however, we unfortunately cannot cancel it. Note that we usually process the day's orders every evening. In order to change an order after you have placed it, you must first cancel your order and then place a new order.

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Return Policy
Your complete satisfaction is our top priority! If you are not 100% satisfied with your purchase for any reason, we will gladly accept returns of unopened packages within 30 days of the sale date and issue a full refund (less shipping and handling). We will also gladly accept returns within 30 days of the sale date and issue a refund if the product you received from prezbarock.com is defective.

How to Return A Product
Return shipping is easy! To return any item(s), simply contact our Customer Care Center via email ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) or phone (1-425-468-6100). A friendly Customer Care team member will help you with the details. Once your return is received at our processing center, you will receive a full refund, along with an email message confirming receipt.

Packing And Sending Your Return
The box the items were originally shipped in can be reused. Simply apply your shipping label. Please contact us with any questions or concerns at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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Using Your Account
Forgot Your Password
Enter your email at the following link and we will email you a verification with steps to reset your password: https://www.prezbarock.com/component/user/reset.

Change Your E-Mail Address Or Password
You can change your e-mail address or password by logging in, clicking "My Account" and then "My Profile".

Manage Your Address Book (Of Shipping Addresses)
You can edit your shipping address book by logging in, clicking "My Account" and then "My Profile". In addition, during the checkout process, you will have the option of adding, deleting or editing shipping addresses.

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Contact Us Email Or By Phone
Please feel free to contact our friendly Customer Care team by email ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) or by phone (1-425-468-6100), during regular business hours PST.

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Are You A Reseller That Would Like to Purchase Product in Bulk?
Contact our Sales team via This e-mail address is being protected from spambots. You need JavaScript enabled to view it or at 1-425-468-6100 and we will work with you to efficiently process your larger orders.


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Do You Have Ideas or Comments for Our Website?
We welcome all comments and suggestions to improve our service. Please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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Terms And Conditions Of Personal Bailout Program
Beginning at the close of January 2010 and on a monthly basis as long as there are at least 100 Personal Bailout submissions accrued, the Prez BaRock team will select a recipient to award a one-time Personal Bailout Package to in the amount of up to $1000.00. The recipient(s) will be chosen for creative photos of their Prez BaRock along with clever submissions/postings within the Prez BaRock Community.
THE PREZ BAROCK PERSONAL BAILOUT PROGRAM ("PROGRAM") IS OFFERED ONLY IN THE UNITED STATES AND IS OPEN ONLY TO LEGAL RESIDENTS OF THE UNITED STATES, WHO ARE 18 YEARS OR OLDER AND HAVE THE REQUIRED LEGAL CAPACITY TO ENTER INTO AN AGREEMENT TO PURCHASE GOODS. VOID IN PUERTO RICO AND WHERE PROHIBITED BY LAW.

Program Termination.
Rockme Novelties LLC. (hereinafter the "Company" or "Rockme") reserves the right in its sole discretion, for any reason, to terminate the Program by giving notice to this effect by means of a posting on the homepage of www.prezbarock.com and/or via another method of notice, as deemed appropriate by Company in its sole discretion. In such event, unless otherwise stated in the notice, the Program will terminate at 11:59 PM Eastern Time on the 15th calendar day following the day on which such notice of termination was given.

DISQUALIFICATION
Company reserves the right, in its sole discretion, to disqualify any individual it finds, in its sole discretion, to be tampering with the operation of the Program (including but not limited to the submission of a photos or postings of others), or www.prezbarock.com or, to be in violation of the Account Agreement, the Terms of Use of www.prezbarock.com or these Program Terms; or to be acting in a non-sportsmanlike or disruptive manner, or with the intent to annoy, abuse, threaten or harass any other person.

Should any participant be disqualified for any reason whatsoever that participant's entries will also be forfeited. Any individual who attempts to defraud Company in any way will also be subject to prosecution to the fullest extent of the law.

LIMITATIONS OF LIABILITY
Any attempted participation by Internet or email or any other means, except as permitted by these Program Terms, is void. Company is not responsible for lost, late, incomplete, damaged, stolen, misdirected, illegible materials, email or mail; or for any computer, telephone, cable, network, satellite, electronic or Internet hardware or software malfunctions, failures, connections, or availability, or for garbled or jumbled transmissions, or for service provider/Internet/Web site/use net accessibility or availability, traffic congestion, or unauthorized human intervention, or for inaccurate capture of any information, Entries, or the failure to capture any such information.

Company is not responsible for any incorrect or inaccurate information, whether caused by printing errors, website users, tampering, hacking, or by any of the equipment or programming associated with or utilized in the Program, and is not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to the website or any communications means. Company is not responsible for injury or damage to participants' or to any other person's computer related to or resulting from participating in this Program or downloading materials from or use of the website.

Should there be any tax liability for being awarded a personal Bailout or the receipt of merchandise in the Program, or expenses for the use and enjoyment of any such merchandise, or for any other reason, such taxes and/or expenses are the sole responsibility of the participant. In the event that, during a given calendar year, a U.S. resident uses or acquires rewards for a total value of $600 or greater, the Company may be required by law to advise the Internal Revenue Service to this effect, in the form of a Form 1099; said Form 1099 indicating the total retail value of such award items and total value of Rewards.

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Privacy and Security
Privacy Policy
We are extremely sensitive about your privacy concerns and the personal information you provide us. We are not in the business of renting or selling this information to others. As a general matter, we use and store this information simply to personalize and improve your user experience. We share information with 3rd parties (such as UPS, our warehouses, etc.) only as detailed in our Privacy Policy Statement.

prezbarock.com and Rockme Novelties LLC Privacy Policy Statement
Rockme Novelties LLC (the "Company" or "We" or "Us") is sensitive to your concerns about how we may use and share personal information that we collect from you. We recognize and respect the importance of maintaining the privacy of our visitors and members and have established this Privacy Policy Statement ("Privacy Policy") as a result. This Privacy Policy is incorporated into our Terms of Use and Account Agreement and therefore governs your use of prezbarock.com (the "website") and/or any services offered by the Company. By visiting prezbarock.com and/or utilizing any services offered by the Company, you are accepting the then current practices described in the Privacy Policy.

What Information Do We Collect About Our Customers?
The information we learn from customers helps us enhance and personalize the prezbarock.com website and the services we offer. We gather the following types of information.

Information You Give Us or Affiliates: We receive and store any information you enter on our Web site or give in any other way (e.g., by telephone), whether directly to prezbarock.com or to affiliates or co-branded companies selling through our website. This may include information you provide when you register as a member, engage in transactions, search, contact customer service, or participate in contests, promotions, surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions or other aspects or services offered by us or our affiliates. As a result, you may be supplying us with such information as your name, address, and phone numbers; credit/debit numbers, expiration date and other billing information; people to whom purchases have been shipped, including addresses and phone number; names and e-mail addresses of friends and possible referrals and other people.

Automatic Information: We automatically receive and store certain types of information whenever you interact with us. For example, as most websites do, we use "cookies," and we obtain certain types of information when your web browser accesses prezbarock.com. This information is compiled and analyzed on both a personal and an aggregated basis, and it may include the website's Uniform Resource Locator ("URL") that you just came from, which URL you will go to next, what browser you are using, and your Internet Protocol ("IP") address. Other examples of automatic information we may collect are purchase history, products viewed or searched for, visits to certain pages, page interaction information and the phone number you used to call our phone number.

Information Provided by Third Parties . We may obtain certain information of customers from third parties. This may include updated delivery or address information from carriers, information from third party merchants we share business relationships with and information (including name and email addresses) of possible referrals from customers.

Do We Use Cookies?
prezbarock.com uses small text files called "cookies" that provide non-personally identifiable information to us regarding the visitors to the website. In addition to the URL and IP addresses of our visitors, cookies may gather the date and time of all visits to our website. We may also track the pages of our website that users viewed during their visit, or track search terms entered on our website by that visitor. This helps us keep track of the number of visitors to our website and allows us to gauge the areas that are of the most interest to our visitors. This information is analyzed periodically and is used to gain a broader picture of usage patterns at our site. We may share the non-personally identifiable information gathered through use of cookies with our advertisers and/or business partners, in order to make the website as user-friendly as possible.

How Do We Use the Information We Collect and Do We Share the Information We Receive?
Information about our customers is an important part of our business. We use information we collect to communicate with you, to process your orders, to provide an enhanced and more personalized interactive shopping experience to facilitate your transactions with our third party marketing partners and to inform you of offers and discounts. We share customer information with third parties only as follows:

Businesses on prezbarock.com: We may work closely with other businesses (that we don't own or control) that sell products or services on prezbarock.com. In some cases, these businesses may operate stores or websites that sell products or services to you directly. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. We share customer information related to those transactions with that third party.

Third Party Service Providers: We may employ other companies and individuals to perform functions on our behalf, including fulfillment, delivery, analysis of data, marketing assistance, the processing of credit card payments, and customer service. They have access to personal information needed to perform their functions, but they are not to use it for other purposes.

Promotional Offers: We periodically provide our customers with information about third party products and services we believe will be of interest to you and with opportunities to participate in offers and/or promotions on behalf of other businesses. Your participation in these events may require us to share data with such a business. If you do not want to receive such information or offers, on behalf of third parties or otherwise, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Other Third Parties/Select Partners: From time to time, we might establish a business relationship with other persons or entities whom we believe are trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases, we might share and cross-reference information, including personal information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you. We may also combine your personal information with publicly available information and information we receive from or cross-reference with our Select Partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and services that may be of interest to you, and for further promotional purposes.

Merger/Sale: In the event that prezbarock.com or Rockme Novelties LLC, substantially all of its assets, or a line of business of Rockme Novelties LLC is acquired, individually identifying information of our members may be one of the assets sold in connection with that transaction, without notice to you or your consent. We will notify users of the website of such a change in ownership or transfer of assets by posting a notice on the website.

Bankruptcy. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors rights generally, we may not be able to control how your personal information is treated, transferred, or used. Therefore, you should know that in such event, your personal information may be treated like any other asset of the Company, and sold, transferred or shared with third parties, or used in ways not contemplated or permitted hereunder, without notice to you or your consent.

Protection of Rockme Novelties LLC and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Rockme Novelties, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

How Secure Is the Personal Information You Collect?
We have taken precautions, including the deployment of technological resources and the use of firewalls, systems and procedures, to protect the security of your personal information. While no security system is absolutely foolproof, we are constantly reviewing, refining and upgrading our security technology to protect your privacy. When you open an account with prezbarock.com, you are issued a password by which to access and secure your account and account information. Although we have taken these precautions, you are responsible for maintaining the secrecy of your password, which should not be disclosed by you. Be sure to sign off when finished using a shared computer.

Links
prezbarock.com site contains links to other websites. We have no control over the content, policies or actions of these sites, even if you are offered services on those sites because you have established an account with Rockme Novelties. We are not responsible for the privacy practices or the content of such websites.

Minors
You must be 18 years of age or older to become a member of Rockme Novelties. We do not collect information from minors.
Changing Your Personal Information

You may review, change or correct your personally identifying information at any time by accessing your account information on the website or calling us. You are responsible for maintaining the accuracy and completeness of your personal and other information, including your e-mail address, and we urge you to review your information regularly to ensure that it is correct and complete.

Conditions of Use, Notices, and Revisions
If you choose to visit prezbarock.com and/or use the Company's services, your visit and/or any dispute over privacy is subject to this Privacy Policy Statement and our Terms of Use and Account Agreement (if you are a member), including limitations on damages, arbitration of disputes, and application of the law of the state of Washington. If you have any concern about privacy at Rockme Novelties, please contact us.

Our Privacy Policy Statement, the Terms of Use and other terms and conditions may change. In the event of a change, the revised policies or terms and conditions will be posted immediately to our website. You should check the website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy Statement applies to all information that we have about you.

Security
We have deployed significant technological resources, including the use of firewalls, systems and procedures, to protect the security of your personal information. We also use Secure Sockets Layer (SSL), a technology that encrypts and scrambles sensitive information during online transactions like your credit card information.
We are also compliant with the Payment Card Industry (Visa and Mastercard) Data Security Standards, ensuring that we pass quarterly external vulnerability scans of all our active IP addresses.

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Account Agreement
This Account Agreement governs your account and all purchases with Rockme Novelties. Other services on prezbarock.com or provided by Rockme Novelties may be governed by additional terms and conditions. For example, your general use of and visit to prezbarock.com is also governed by the "Terms of Use", incorporated by reference herein and located on the bottom of the website.

If you agree to be bound by the terms of this Agreement, you must check the box indicating your agreement. If you do not agree to be bound by the terms of this Agreement, you will not be able to proceed with opening an account at prezbarock.com or purchasing any products therein.

In this Agreement, "you" and "your" refer to the individuals, corporations or parties who are the members/account holders, have an interest in the account(s) and agree to this Agreement. "We", " prezbarock.com" and "Rockme Novelties" refer to Rockme Novelties LLC, its employees, members, representatives, officers, directors, agents, successors and assigns. The "Website" refers to prezbarock.com.

1. Changes to Account Agreement. We may change, add or remove portions of this Agreement at any time, but if we do so, we will post such changes on the website, or send them to you via e-mail or postal mail. IF ANY OF THESE RULES OR ANY FUTURE CHANGES ARE UNACCEPTABLE TO YOU, YOU MAY TERMINATE YOUR ACCOUNT BY SENDING AN E-MAIL TO: CustomerCare@ prezbarock.com YOUR CONTINUED USE OF THE WEBSITE AND/OR ACCOUNT NOW, OR FOLLOWING THE POSTING OF NOTICE OF ANY CHANGES IN THESE OPERATING RULES, WILL INDICATE ACCEPTANCE BY YOU OF SUCH RULES, CHANGES, OR MODIFICATIONS.

2. Privacy.Registration data and other information about you are subject to our Privacy Policy Statement.

3. Prices/Fees and Payments. You agree to pay all charges incurred in connection with your purchase (including any applicable taxes) at the rates in effect when submitting your order. We will bill all charges to the credit card you supply us. If you want to use a different credit card or there is a change in credit card validity or expiration date, or if you believe someone has accessed your account using your user name and password without your authorization, you must contact us immediately.

4. Order Changes/Cancellations. Do not assume a cancellation or change of ANY order you have made with Rockme Novelties, whether pursuant to a scheduled program or not, has been effected until you receive a confirmation from Rockme Novelties via email or the website. As stated above, you will be responsible for, and your credit card may be charged for, the payment of all fees associated with orders already processed or shipped before your cancellation/change request was received.

5. Representation as to Capacity to Enter into Agreement. You represent that you have the required legal capacity and that you are of the required legal age (i.e., eighteen years of age) to enter into this Agreement and that no one except you has any interest in your account with us.

6. Order Confirmations, Statements, Notices and Other Communications. You understand that it is your responsibility to review, upon first receipt, whether delivered to you by e-mail, by a posting on the website, or by all other electronic means, all order confirmations, statements of referral balances, transaction history, notices and other communications. All information contained therein shall be binding upon you, if you do not object, either in writing or via electronic mail, within forty-eight hours after any such document or information is sent to you or available on the website. In all cases, Rockme Novelties reserves the right to determine the validity of your objection to the transaction. Such notices, information and other communications from Rockme Novelties shall be deemed to be delivered and available to you whether actually received or not.

You agree that Rockme Novelties fulfills its legal obligation to deliver to you any such document if sent via electronic delivery. Electronic delivery may be in the form of an email, an electronic mail attachment, a posting on the website, or in the form of an available download from the website. You represent that you will download the relevant document promptly after receiving notice of its availability. Should you experience any difficulty opening a document electronically delivered by Rockme Novelties, you will promptly advise Rockme Novelties in order to allow us to make the required delivery by other means. Failure to advise Rockme Novelties of such difficulty within forty-eight hours after delivery shall serve as an affirmation that you were able to receive and open said document.

7. Responsibilities and Limitations of Liabilities. You represent that you will be the sole and exclusive authorized user of your password associated with your Rockme Novelties account and you accept sole responsibility for use, confidentiality and protection of the password as well as for all orders and information changes (i.e., changes of address) entered into your account using such password.

You accept full responsibility for the monitoring and safeguarding of your account. You will immediately notify Rockme Novelties in writing, delivered via e-mail and certified/return receipt requested U.S. mail, if you become aware of any loss, theft or unauthorized use of your password and account number; or any failure by you to receive a message from us indicating that an order was received and executed or any inaccurate information in your account or transaction history.

If you fail to notify Rockme Novelties immediately upon your knowledge when any of the above conditions occur, neither Rockme Novelties nor any of its officers, directors, employees, agents, affiliates or subsidiaries can or will have any responsibility or liability to you or to any other person whose claim may arise through you for any claims with respect to the handling, mishandling or loss of any order. Under no circumstances, including negligence, shall Rockme Novelties or anyone involved in creating, producing, delivering or managing Rockme Novelties’ services be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use the website, the services provided by Rockme Novelties or out of any breach of any warranty by Rockme Novelties. This exclusion or limitation of liability will not apply to the extent that any applicable statute prohibits such exclusion or limitation of liability. To the extent that any applicable statute applies which modifies the above, Rockme Novelties’ liability shall not include any hypothetical gains or losses, and it is agreed that the trier of fact shall only consider the actual facts, or lack thereof, of the parties to this Agreement.

To the full extent permissible by applicable law, Rockme Novelties disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

The use and storage of any information, including, without limitation, the password, transaction activity, referral balances and any other information or orders available on your personal computer is at your own risk and is your sole responsibility. You are responsible for providing and maintaining the communications equipment (including personal computers and modems) and telephone or alternative services required for accessing and using the website or related services, and for all communications service fees and charges incurred by you in accessing the website or related services.

8. Trademarks. "prezbarock.com" and "Rockme Novelties " and other marks indicated on our site are filed trademarks of Rockme Novelties LLC in the United States and other countries. Rockme Novelties LLC's trademarks and trade dress may not be used in connection with any product or service that is not of Rockme Novelties LLC, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Rockme Novelties LLC. All other trademarks not owned by Rockme Novelties LLC that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Rockme Novelties LLC.

9. Copyright. All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Rockme Novelties LLC or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Rockme Novelties LLC and protected by U.S. and international copyright laws. All software used on this site is the property of Rockme Novelties LLC or its software suppliers and protected by United States and international copyright laws.

10. Limitations, Restrictions and Termination of prezbarock.com Services. You are authorized to use products or materials which are sold or made available by prezbarock.com's services for your own needs only, and you are not authorized to resell products or access to any such materials or to make copies of any such materials for sale or use to and by others. You will not delete copyright or other intellectual property rights notices from printouts of electronically accessed materials.

You understand that Rockme Novelties LLC may at any time, at our sole discretion and without prior notice to you, prohibit or restrict your access to the use of the website or related services or your ability to purchase products on the website. Rockme Novelties LLC may terminate your account at any time for any reason and without prior notice to you. You are free to terminate your account with Rockme Novelties LLC at any time for any reason, subject to the conditions of Section 4 herein. The closing of an account will not affect the rights and/or obligations of either party incurred prior to the date the account is closed.

11. Risk of Loss/Warranties/Returns. All items purchased from Rockme Novelties are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

The merchandise offered for sale by Rockme Novelties LLC is manufactured by third parties and to the full extent permissible by law, Rockme Novelties LLC disclaims all representations and warranties therein. Further, all sales are final and items can be returned to the Company only pursuant to the Return Policy located on the website.

12. Mispricing. Despite our best efforts, a small number of the items on our website may be mispriced. If we discover a mispricing, we will do one of the following:

If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.
If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

13. Legally Binding. You hereby agree that this Agreement and all the terms herein shall be binding upon you and your estate, heirs, executors, administrators, personal representatives, successors and assigns.

14. Extraordinary Events/Technical Difficulties. You specifically agree to hold Rockme Novelties LLC harmless from any and all claims, and agree that Rockme Novelties LLC shall not be liable for any loss, actual or perceived, caused directly or indirectly by government regulation, exchange or market regulation, suspension of trading, war, strike, equipment failure, communication line failure, system failure, security failure on the Internet, unauthorized access, theft, or any problem, technological or otherwise, that might prevent you from entering or Rockme Novelties LLC from executing an order, or other conditions beyond our control. Furthermore, in a technical environment, should an error occur with respect to the tracking of any order or order entry, the true, actual and correct transaction or position will be restored. It is your responsibility to ensure account correctness and accuracy and to contact Rockme Novelties LLC immediately with any discrepancies.

15. The Laws of the State of Washington Govern/Assignment. This Agreement and its enforcement shall be governed by the laws of Washington and shall cover individually and collectively all accounts you may open with Rockme Novelties LLC and shall be binding upon you and your successors (whether by merger, consolidation or otherwise), heirs, executors, administrators, and assigns. This Agreement shall inure to the benefit of Rockme Novelties LLC and its successors, assigns and agents. Rockme Novelties LLC may assign its rights and duties under this Agreement to any of its subsidiaries or affiliates without giving you notice, or to any other entity upon prior written notice to you.

16. Agreement to Arbitrate Controversies. Any dispute relating in any way to your visit to prezbarock.com or to products you purchase through prezbarock.com or by phone shall be submitted to confidential arbitration in Washington State, except that, to the extent you have in any manner violated or threatened to violate Rockme Novelties LLC intellectual property rights, Rockme Novelties LLC may seek injunctive or other appropriate relief in any state or federal court in the state of Washington and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

17. Waiver. Except as specifically permitted in this Agreement, no provision or condition of this Agreement can be, nor should be deemed to be, waived, altered, modified or amended unless agreed to in writing by an authorized officer of Rockme Novelties LLC.

18. Amendments; Entire Agreement. You understand that access to and your use of your account constitutes your consent to and agreement to abide by the terms and conditions of this Account Agreement. Rockme Novelties LLC may at any time revise these terms and conditions by updating the Account Agreement. You agree to be bound by subsequent revisions and agree to review the Account Agreement periodically for changes to the terms and conditions of the Account Agreement. The most up to date version of the Account Agreement will always be available for your review on the website. Continued use of Rockme Novelties LLC after such changes will constitute acknowledgment and acceptance of such amendment. This Agreement represents the entire agreement between you and Rockme Novelties LLC concerning the subject matter hereof. Certain policies and/or procedures may be further outlined on Rockme Novelties LLC website, and by your use of Rockme Novelties LLC website and services, you agree to be bound by any and all such postings. You may not assign any right or obligations hereunder without first obtaining the prior written consent by an authorized officer of Rockme Novelties LLC.

19. Separability. If any provision or condition of this Agreement shall be held to be invalid or unenforceable by reason of any law, rule, administrative order or judicial decision by any court, or regulatory or self-regulatory agency or body, such invalidity or unenforceability shall attach only to such provision or condition. The validity of the remaining provisions and conditions shall not be affected thereby and this Agreement shall be carried out as if any such invalid or unenforceable provision or condition were not contained herein.

20. Headings are Descriptive. The headings of each provision hereof is for descriptive purposes only and shall not be deemed to modify or qualify any of the rights or obligations set forth in each such provision.

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Terms of Use
Welcome to prezbarock.com (the "website" or the "Web Site"). This website is owned and operated by Rockme Novelties LLC, its affiliates, agents and licensors (collectively, "we", "us", "our" or "Rockme Novelties"). You understand that your use of this website constitutes your consent to and agreement to abide by the most current version of these terms and conditions (the "Terms"). We may at any time revise these terms and conditions by updating the Terms. You agree to be bound by subsequent revisions and agree to review the Terms periodically for changes to the terms and conditions. The most up to date version of the Terms will always be available for your review under the "Terms of Use" link that appears at the bottom of the website. We may also offer other services from time to time that are governed by different and/or additional terms and conditions. For instance, when you become a member of Rockme Novelties, your customer relationship is also governed by the Account Agreement , amended from time to time, and always accessible on the website.

PRIVACY
Our Privacy Policy Statement also governs your visit to prezbarock.com.

GRANT OF LICENSE
Rockme Novelties grants you a single, non-exclusive, limited personal license to access and use the website conditioned on your continued compliance with the terms and conditions in these Terms. You may not transfer or share your right to access or use of the website.

ACCESSING THE WEBSITE
With the exception of applications commonly known as Web Browser software, or other applications formally approved by prezbarock.com in writing, you agree not to use any software, program, application or any other device to access or log on to prezbarock.com's computer systems, Web site or proprietary software or to automate the process of obtaining, downloading, transferring or transmitting any content, information or quotes to or from prezbarock.com's computer systems, Web site or proprietary software. prezbarock.com is not responsible for, and makes no warranties regarding, the access, speed or availability of the Internet in general or the website in particular.

You agree that you will not: (a) use any robot, spider, other automatic device or manual process to monitor or copy our web pages or the content contained herein without our prior written permission; (b) use any device, software or routine to interfere or attempt to interfere with the proper working of the website or any transaction being conducted on either; (c) take any action that imposes an unreasonable or disproportionately large load on our infrastructure; or (d) reverse engineer, reverse assemble or otherwise attempt to discover any source code.

Much of the information on the website is updated on a real time basis and is proprietary or may be licensed to us by others. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content from the website without our prior written permission, or that of the appropriate third party. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Rockme Novelties and our affiliates without express written consent. You may not use Rockme Novelties' name, trademarks, service marks, logos, designs, slogans or any other words or codes identifying Rockme Novelties in any meta tags, "hidden text", information used by search engines or other information tools to identify and select sites without the express written consent of Rockme Novelties LLC.

INFORMATION AND PRODUCT DESCRIPTIONS
The website may make available certain data, news, research, statistics, stories, photographs and opinions or other information (collectively "Information") that it has prepared itself or that has been independently obtained by other services and individuals, including news wires, statistics providers, journalists, authors and other providers (collectively the "Information Providers"). We do not guarantee or certify the accuracy, completeness, timeliness or correct sequencing of the Information made available through prezbarock.com, the Information Providers or any other third party transmitting the Information (the "Information Transmitters"). You agree that neither Rockme Novelties, the Information Providers nor the Information Transmitters shall be liable in any way for the accuracy, completeness, timeliness or correct sequencing of the Information, or for any decision made or action taken by you relying upon the Information. You further agree that neither Rockme Novelties, the Information Providers nor the Information Transmitters will be liable in any way for the interruption of any data, Information or other aspect of the website. You understand that none of the Information available through the website constitutes a recommendation or solicitation to take or not take any particular action.

Further, Rockme Novelties does not warrant that product descriptions on the website are accurate, complete, reliable, current, or error-free. If a product offered by Rockme Novelties LLC itself is not as described, your sole remedy is to return it promptly in unused condition.

COMMUNICATIONS
The website may permit you to post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of your content. Rockme Novelties reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, such content and/or material will be considered non-confidential and non-proprietary and you grant Rockme Novelties and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such materials and/or content throughout the world in any media. You grant Rockme Novelties and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Rockme Novelties or its affiliates for all claims resulting from content you supply. Rockme Novelties has the right but not the obligation to monitor and edit or remove any activity or content. Rockme Novelties takes no responsibility and assumes no liability for any content posted by you or any third party. Without limiting any of the foregoing, Rockme Novelties is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to Rockme Novelties for any purpose whatsoever, including, but not limited to, developing and marketing products using such information.

OTHER BUSINESSES AND LINKS
Parties other than Rockme Novelties and its subsidiaries may operate stores, provide services, or sell product lines on this site. In addition, prezbarock.com may provide a link to other services or sites as part of the website. Such sites are not under the control of Rockme Novelties, and Rockme Novelties makes no representations or warranties whatsoever of the offerings of, any of these websites, businesses or individuals or the content of their websites. Unless we expressly state otherwise, the fact that Rockme Novelties has provided a link to a site is not an endorsement of the service or site, its content, or its sponsoring organizations. We do not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.
You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of prezbarock.com so long as the link does not portray prezbarock.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use the Rockme Novelties or Prez BaRock logo or other proprietary graphic or trademark as part of the link without express written permission. You may further not present the link to prezbarock.com in any way that suggests Rockme Novelties has any relationship or affiliation with your site or endorses, sponsors or recommends the information, products or services on your site.

DISCLAIMERS OF WARRANTIES AND LIMITATIONS
THIS SITE IS PROVIDED BY ROCKME NOVELTIES ON AN "AS IS" AND "AS AVAILABLE" BASIS. ROCKME NOVELTIES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ROCKME NOVELTIES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ROCKME NOVELTIES DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM ROCKME NOVELTIES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ROCKME NOVELTIES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

INDEMNIFICATION
You agree to indemnify and hold Rockme Novelties and its affiliates, officers, directors, members, shareholders, agents, employees, and licensors harmless from any claim or demand, including attorneys' fees, made by any third party arising out of your violation of these Terms.

COPYRIGHTS
The website, its content and compilation of content, and all software used on the website is owned by Rockme Novelties or its affiliates or agents and is protected by United States Copyright Act of 1976, as amended, and the copyright laws of other countries. All content, logos, designs and icons are proprietary to Rockme Novelties or its affiliates or agents. The materials provided in this service, including graphic images, buttons, and text, may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without the prior written permission, except that you may download, display, or print one copy of the materials on a single computer solely for your personal, non-commercial, home use, provided that you keep intact all copyright, trademark, and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of Rockme Novelties, its affiliates' or its third party information providers' copyrights and other proprietary rights.

TRADEMARKS
Rockme Novelties and other marks (including graphics, logos, page headers, button icons, scripts, and service names) indicated on our site are trademarks or trade dress of Rockme Novelties LLC in the United States and other countries. Rockme Novelties’ trademarks and trade dress may not be used in connection with any product or service that is not Rockme Novelties’, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Rockme Novelties. All other trademarks not owned by Rockme Novelties that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Rockme Novelties.

MODIFICATIONS TO THE WEBSITE
Rockme Novelties reserves the right to modify or discontinue, temporarily or permanently, all or any portion of the website with or without notice. You agree that Rockme Novelties will not be liable to you or to any third party for any such modification, suspension or discontinuance.

TERMINATION
The license granted under these Terms will terminate if you fail to comply with any term or condition. Upon such violation, you agree to terminate access to the website. You further agree that Rockme Novelties, in its sole discretion and with or without notice, may terminate your access to any or all of the website, and remove and discard any information or content within the website. You also agree that Rockme Novelties will not be liable to you or any third-party for any termination of your access to the website.

GOVERNING LAW/SEVERABILITY
These Terms shall be subject to and construed in accordance with the laws of the State of Washington, excluding its conflict of law principles. If any part of these Terms is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.

AGREEMENT TO ARBITRATE CONTROVERSIES
Any dispute relating in any way to your visit to prezbarock.com or to products you purchase through prezbarock.com or by phone shall be submitted to confidential arbitration in Washington, except that, to the extent you have in any manner violated or threatened to violate Rockme Novelties’ intellectual property rights, Rockme Novelties may seek injunctive or other appropriate relief in any state or federal court in the state of Washington, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

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